SUBMITTING A WORK ORDER Submit requests for maintenance directly through your Tenant Portal for maximum efficiency. From the Home or Maintenance tab, click “Request Maintenance”. Enter a detailed description of the issue, upload one or more photos of the item needing attention, and confirm whether or not the vendor has permission to enter if you are unable to provide access at the time of the service, then click “Submit Request”. For appliance issues, please include the brand and model number in your request. MAINTENANCE EMERGENCY PROCEDURES A maintenance emergency is an issue that is hazardous or potentially damaging to the property and/or your personal well-being if not addressed immediately (e.g., flooding, no heat in the winter, or gas leak). An emergency is not a bothersome noise, air conditioning failure, appliance malfunction, or drain stoppage. While inconvenient, these are not considered emergencies and will be handled at the soonest available appointment. AFTER HOURS EMERGENCIES If there is a life-threatening emergency, please call 9-1-1. If there is a maintenance emergency, please call us at 206-622-8600 and select the after-hours answering service. The answering service will contact your Property Manager.

Dear Tenants, Please be advised that AGM has contracted professional snow removal and de-icing services to keep Premiere Business Park safe and accessible. Here's what you need to know: Snow Removal and De-Icing Services: Our dedicated team will monitor weather conditions closely and be on standby to take action as necessary. Snow removal and de-icing services will be deployed promptly to clear driveways, walkways, and common areas, ensuring that you can navigate the property with ease. Safety First: Your safety is our top priority. By ensuring that the property is free of snow and ice hazards, we aim to minimize any potential risks during winter weather conditions. We kindly ask you to exercise caution when walking on slippery surfaces and to use designated pathways when available. Your Cooperation Matters: We appreciate your cooperation in helping us maintain a safe environment. If you notice any areas that require immediate attention or have specific concerns, please contact your property manager or submit a work order through your tenant portal. Clearing snow and ice from your individual doorways or balconies is the responsibility of each tenant. Please take the necessary precautions to prevent accidents. Stay Informed: We will keep you informed of any significant weather events, service schedules, or other important updates via the announcement feed and by email. If you have any questions or need assistance, don't hesitate to reach out to your property management team. We are committed to providing you with a comfortable and secure environment year-round, and we believe that these winter services will contribute to a worry-free winter season for everyone. If you have any immediate concerns or questions, please do not hesitate to contact us, or submit a work order through your tenant portal. Warm regards, AGM Real Estate Group

Enjoy the ease of making payments anytime, from anywhere. Avoid the hassle of late fees and make a payment today. It's fast, secure, and can be done from your computer, tablet or mobile phone. MAKE A ONE-TIME PAYMENT | ONLINE Once logged in, you will land on the “Home” tab where you can view your current balance and details of current and future charges broken down by month. Click “Pay Now” to make a one-time payment. AUTO-PAYMENT VIA E-CHECK INSTRUCTIONS Once logged in, you will land on the “Home” tab where you can view your current balance and details of the current and future charges, broken down by month. Click “Set Up” Autopay to create a recurring payment. Select your preferred payment method: E-Check (direct withdrawal from a bank account) or use a Credit or Debit Card (transaction fees apply, rates noted found below) E-Check: The routing number and bank account number is required for set up. You will be required to confirm the account type (personal vs. business and checking vs. savings). Pay Now: Continue through the steps to submit a payment.  You will receive a confirmation email once the payment is successfully submitted, although this does not mean it has cleared your bank account yet. Note, if you do not receive a confirmation email, you did not fully complete all the necessary steps to submit the payment. TRANSACTION FEES E-Check: No Transaction Fee Credit Card: 3.49% | Fee assessed by 3rd party payment processor | Subject to change based on the 3rd party  payment processor rates Debit Card: $9.99 | Fee assessed by 3rd party payment processor | Subject to change based on the 3rd party  payment processor rates As always, thank you for choosing Premiere Business Park. If you have any questions about setting up your online payments, feel free to contact us. Best Regards, AGM Real Estate Group

AGM Real Estate Group, a service leader and innovator in the asset | property management industry and its brokerage partner, Lee & Associates Commercial Real Estate Services Pacific Northwest, has a combined $3.6 Billion in assets under control including HOA, commercial, multifamily, and single family real estate investments. Since Phillips original founding in 1977, and its acquisition, thereafter, the firm continues to create positive economic impact and sustainable value for its clients, partners, and the communities in which it works. AGM's progressive platform enables transparency, reach, and real time visibility for Board members, tenants and investors. Through an intuitive and seamless experience, clients receive personalized service combined with in-depth expertise, and the best of the industry's evolving tools and technology. AGM's team of like-minded, determined professionals continue to enable clients’ success as well as each other's growth within the industry. AGM Real Estate is committed to providing an unwavering level of professionalism, and we’d like to thank our clients, business partners, and the community for their trust and support in business.